Shipping Information

Orders are being shipped in 24-48 hours after they are placed.

Delivery takes 2-3 weeks since the shipping date, on holidays it can take up to 30 calendar days.

Cigarettes are shipping only to USA via AirMail.

Packages are delivered by USPS on the US territory.

Big orders (over 12 cartons) are divided in 2 or more shipments in order to secure safe delivery of the entire order.

If cigarettes are not received in 30 days period after they were sent out – please contact our customer support and the order will be either reshipped or refunded.

In case you wish to make changes or cancel the order you need to contact us via ticket. In 24 hours after the order is placed, it is already packed or shipped and cannot be changed.